Privacy policy
Effective from 6 November 2026.
1. Data controller
Great Podcast Studio, Chr. X’s Vej 9, 6100 Haderslev, Denmark, CVR 35724346, is the data controller for the personal data we process about you. If you have any questions, write to mail@greatpodcaststudio.dk.
2. What data we process and why
- When you create a subscription: name, email, phone, company and VAT number if provided, chosen plan and payment method. We use them to provide the subscription and contact you about it. Legal basis: our contract with you (GDPR Art. 6(1)(b)).
- When you book: time, add-ons and your door code. We use them to give you access to the studio and send confirmations and reminders. Legal basis: our contract with you.
- Payments and receipts: amount, date and payment status. We must keep them under the Danish Bookkeeping Act. Legal basis: legal obligation (Art. 6(1)(c)).
- When you write to us or ask us to call you: name, email or phone and your message. We use them to reply to you. Legal basis: our legitimate interest in answering enquiries (Art. 6(1)(f)).
We do not use your data for marketing without your consent, and we never sell it.
3. Who we share data with
We use a few suppliers who process data on our behalf (data processors):
- Nets (Nexi) – payments. Your card details go directly to Nets and are not stored by us.
- AzeHosting – hosting of the website and sending of emails. The servers are located in the EU.
- Microsoft (Outlook) – our booking calendar, which shows your name and the time of your booking.
We only disclose data to others if required by law.
4. How long we keep data
- Account and bookings: as long as you are a customer and up to 12 months after your subscription has ended.
- Payments, receipts and credit notes: 5 years from the end of the financial year they relate to, as required by the Danish Bookkeeping Act.
- Enquiries via the contact form: up to 12 months.
5. Cookies and third-party content
We only use the cookies that are necessary for the site to work: login when you are signed in to My page, and a cookie that remembers your choice in the cookie banner. We do not use statistics or advertising cookies.
Maps from Google Maps and videos from YouTube are only loaded when you click on them. Only then does Google receive your IP address and may set cookies. We remember in your browser that you have chosen to show the map.
6. Your rights
You have the right to access the data we hold about you and to have it corrected or deleted. You can also object to the processing, have it restricted and receive your data (data portability). Write to mail@greatpodcaststudio.dk. We reply within one month. Data we must keep under the Bookkeeping Act can only be deleted when the retention period has expired.
7. Complaints
If you are unhappy with how we process your data, you can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, Denmark, datatilsynet.dk. We would, however, like the chance to resolve it with you first.
